Shipping Terms
Delivery Areas
We ship to various countries worldwide. Delivery availability depends on the destination location and applicable logistics policies.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We offer standard and express shipping options. Estimated delivery times:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Delivery times may vary depending on destination and customs clearance.
Shipping Fees
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of the items ordered. Additional charges may apply for remote areas or special handling.
International Shipping
We ship worldwide. Customers are responsible for any applicable import duties, taxes, or customs fees imposed by your country. These charges are not included in the product or shipping price.
Packaging & Handling
All test equipment is carefully inspected and securely packaged to ensure safe delivery. Fragile or sensitive instruments are packed using protective materials to prevent damage during transit.
Tracking Information
Once your order has been shipped, a tracking number will be provided via email so you can monitor the delivery status.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 3 days of delivery. We will assist in resolving the issue with the shipping carrier.
Failed Delivery & Re-shipment
If a delivery fails due to incorrect address or recipient unavailability, additional shipping charges may apply for re-delivery.
Special Handling for Test Equipment
Certain test equipment may require special shipping arrangements due to size, sensitivity, or regulatory requirements. In such cases, our team will contact you to coordinate delivery details.
Contact Information
For any shipping-related inquiries, please contact our customer support team via email or phone listed on our website.
